General Terms of Service

Last updated: July 11, 2026

These General Terms of Service (the “General Terms”) govern access to and use of the websites, products, consulting services, audits, tools, content, and other services provided by Into The Bid LLC (“Into The Bid,” “we,” “us,” or “our”), except to the extent that separate service-specific terms or a written agreement apply.

By accessing or using our Services, purchasing a Service, submitting an order or onboarding form, clicking to accept these General Terms, or otherwise entering into a commercial relationship with Into The Bid, you agree to be bound by these General Terms.

If you access, purchase, or use a Service on behalf of a company or other organization, you represent and warrant that you have authority to bind that organization. In that case, “Customer,” “you,” and “your” refer to that organization.

If you do not agree to these General Terms, you must not access, purchase, or use the Services.

1. Business-to-Business Services

The Services are offered exclusively on a business-to-business basis to companies, publishers, advertising technology providers, agencies, networks, platforms, and individuals acting in a professional or commercial capacity.

The Services are not intended for personal, family, household, or consumer use.

By using or purchasing a Service, you represent and warrant that:

you are acting in a professional or commercial capacity;
you are not purchasing the Service primarily for personal, family, or household purposes;
the information you provide is accurate and complete; and
you have the authority and legal capacity to enter into these General Terms.

2. Definitions

For purposes of these General Terms:

“Customer” means the company, organization, or professional purchasing, accessing, or using a Service.

“Customer Materials” means websites, URLs, information, data, files, credentials, instructions, documentation, content, and other materials submitted or made available by Customer.

“Deliverables” means videos, reports, recommendations, analyses, notes, documentation, configurations, code, or other work product expressly identified as a deliverable for a particular Service.

“Order” means a purchase order, order form, statement of work, proposal, online purchase, checkout page, invoice, or other written agreement describing a Service, price, scope, or commercial terms.

“Services” means the websites, consulting services, Video Audits, monetization services, tools, software, extensions, market intelligence products, fraud-prevention services, documentation, and related offerings provided by Into The Bid.

“Service-Specific Terms” means additional terms governing a particular product or Service, including the IVTGuard Terms of Service and Market Intelligence Terms of Service.

“Video Audit” means a technical review of a website’s publicly observable advertising implementation, delivered primarily through a private video walkthrough.

3. Acceptance and Authority

You accept these General Terms when you:

click a checkbox or button indicating acceptance;
complete an online purchase after being presented with these General Terms;
submit an Order that references these General Terms;
access or use a Service after receiving notice of these General Terms; or
otherwise expressly agree to them in writing.

If you act on behalf of a company, organization, or other legal entity, you represent and warrant that you have authority to accept these General Terms on its behalf.

Electronic acceptance has the same effect as written acceptance to the extent permitted by applicable law.

4. Service-Specific Terms and Orders

Certain Services are subject to Service-Specific Terms, policies, technical documentation, Orders, or other written agreements.

By accessing or using a Service subject to Service-Specific Terms, you also agree to those Service-Specific Terms.

In the event of a conflict:

a written Order signed or expressly accepted by both parties controls over these General Terms and the applicable Service-Specific Terms, solely with respect to the conflicting provision;
the applicable Service-Specific Terms control over these General Terms solely with respect to the relevant Service; and
these General Terms apply to all matters not addressed by the Order or Service-Specific Terms.

IVTGuard and related fraud-prevention services are governed by the IVTGuard Terms of Service.

Seller Market Watch and other Market Intelligence Services are governed by the Market Intelligence Terms of Service.

5. Description and Availability of Services

Into The Bid may provide Services relating to:

publisher monetization;
programmatic advertising;
advertising operations;
Header Bidding;
Prebid.js;
Google Ad Manager;
advertising technology infrastructure;
consulting and strategy;
technical implementation and optimization;
Video Audits;
market intelligence;
invalid traffic and fraud prevention;
browser extensions; and
related products and professional services.

The scope, availability, pricing, requirements, and Deliverables of a particular Service may be described on the applicable website, purchase page, checkout page, proposal, invoice, Order, or Service-Specific Terms.

Into The Bid may accept or decline a request for Services at its discretion, including based on capacity, technical feasibility, legal or ethical concerns, conflicts of interest, payment status, security considerations, or the nature of the website or business involved.

No Service is considered accepted solely because Customer submits an inquiry, onboarding form, or request for a quotation.

6. Consulting Services

Into The Bid may provide consulting services relating to publisher monetization, programmatic advertising, advertising operations, Header Bidding, Prebid.js, Google Ad Manager, advertising technology infrastructure, strategy, implementation, optimization, troubleshooting, and related matters.

The scope, schedule, fees, Deliverables, dependencies, and responsibilities applicable to a consulting engagement may be specified in an Order.

Unless an Order expressly states otherwise:

consulting recommendations are based on the information available at the time the Service is performed;
Customer remains responsible for deciding whether and how to implement recommendations;
implementation, monitoring, maintenance, training, and ongoing support are not included;
additional work is subject to separate scope, pricing, and availability;
Customer is responsible for testing changes before deploying them to a production environment; and
Into The Bid does not guarantee any particular technical, operational, commercial, or financial result.

Any estimates, projections, forecasts, or potential impact assessments are informational and are not guarantees.

7. Video Audits

7.1 Description

A Video Audit is a technical review of a website’s publicly observable advertising implementation, delivered primarily through a private video walkthrough.

Unless otherwise stated on the applicable purchase page or in an Order, a standard Video Audit includes:

review of one website or domain;
examination of publicly observable advertising technology signals;
a private video review of approximately twenty minutes;
technical findings identified during the review;
actionable recommendations and suggested next steps; and
a Spanish-language recording, with English dubbing available when selected or agreed.

The duration of the final video is approximate. A shorter or longer video does not by itself indicate that the Service is incomplete or materially different from its stated scope.

7.2 Publicly Observable Information

The standard Video Audit is based on information that can be lawfully observed through a publicly accessible website and ordinary technical inspection tools.

The review may include:

advertising requests and network activity;
ad tags and advertising slots;
Prebid.js and Header Bidding configuration signals;
Google Publisher Tag information;
bidder and demand partner names;
transaction, placement, and advertising identifiers;
browser console output;
publicly delivered source code;
configuration errors or inconsistencies;
page performance and implementation signals; and
other technical information visible during the review.

The standard Video Audit does not include:

unauthorized access;
circumvention of authentication or access controls;
exploitation of security vulnerabilities;
acquisition of non-public or confidential information;
access to private advertising platforms or accounts; or
any activity prohibited by applicable law.

7.3 Customer Information and Onboarding

Customer must provide the information reasonably requested to perform the Video Audit.

This may include:

the website URL;
company and contact information;
delivery language;
primary markets;
known advertising technology providers;
primary concerns or objectives;
relevant technical context; and
any other information reasonably necessary to conduct the review.

Into The Bid may begin performing the Service after receiving the information reasonably required to conduct the audit.

If Customer provides incomplete, inaccurate, or delayed information, Into The Bid may pause the Service, request clarification, modify any previously communicated estimate, or cancel the Order.

Customer must not submit passwords, full payment card details, special-category personal data, health information, confidential third-party data, or other sensitive information unless Into The Bid specifically requests it through an approved secure method.

7.4 Delivery

Any delivery timeframe displayed on a purchase page, stated in an Order, or otherwise communicated by Into The Bid is an estimate unless expressly agreed in writing as a binding deadline.

A Video Audit is considered delivered when Into The Bid sends the video, access link, or other applicable Deliverable to the email address provided by Customer.

Customer is responsible for:

providing a valid and monitored email address;
checking spam or filtering systems;
notifying Into The Bid if access to a Deliverable does not work; and
downloading or retaining the Deliverable during any communicated access period.

Into The Bid is not responsible for delays caused by incomplete Customer information, changes to the reviewed website, third-party outages, access issues, or circumstances outside Into The Bid’s reasonable control.

7.5 Language

Video Audits may be recorded in Spanish.

English-dubbed delivery may be provided when selected on the applicable purchase page or otherwise agreed.

Written communication may be provided in Spanish or English.

Live sessions, simultaneous interpretation, or spoken consulting in English are not included unless expressly agreed in advance.

7.6 Scope Limitations

Unless expressly included on the purchase page or in an Order, a standard Video Audit does not include:

review of more than one website or domain;
access to Google Ad Manager or other private platforms;
analysis of historical reporting or revenue data;
access to private analytics, databases, dashboards, or accounts;
review of non-public source code;
implementation of recommendations;
ongoing monitoring or maintenance;
live consulting sessions;
written consulting or unlimited questions;
a separate written report;
legal, tax, accounting, privacy, or regulatory advice; or
any guarantee of increased revenue, eCPM, fill rate, traffic, performance, or other business outcome.

Services outside the stated scope may be quoted and purchased separately, subject to availability.

7.7 Changes to the Reviewed Website

A Video Audit reflects the website and technical conditions observable during the review.

Websites, advertising configurations, demand partners, scripts, auctions, browsers, platforms, and third-party services may change at any time.

Into The Bid is not responsible for:

changes made before or after delivery;
findings that become outdated because of later changes;
temporary behavior that cannot be reproduced;
differences caused by geography, browser, device, consent status, traffic source, account status, or auction conditions; or
information that was not publicly observable during the review.

7.8 Third-Party and Competitor Websites

Customer may request a Video Audit of a publicly accessible third-party or competitor website.

Such reviews:

are limited to publicly observable information;
may produce fewer, less complete, or less conclusive findings;
do not imply authorization, cooperation, or endorsement by the third party; and
must not be requested or used for unlawful, deceptive, harassing, harmful, or anti-competitive purposes.

Customer must not provide unauthorized credentials, confidential third-party information, unlawfully obtained data, or instructions intended to bypass technical or legal restrictions.

Customer is responsible for ensuring that its request and use of the resulting Deliverable comply with applicable law and third-party rights.

Into The Bid may decline any request that creates legal, ethical, security, or reputational concerns.

7.9 Site Eligibility

Into The Bid does not work with websites that feature adult content or gambling, undermine individual or religious freedoms, or directly or indirectly support dictatorial regimes.

Into The Bid may also decline a website that, in its reasonable judgment:

involves unlawful activity;
infringes intellectual property or other third-party rights;
promotes discrimination, violence, fraud, abuse, or harmful conduct;
presents security or safety risks;
requests activity outside the lawful scope of the Service; or
creates a material legal, ethical, operational, or reputational risk.

If Into The Bid determines that a purchased Video Audit is not eligible, the transaction will be handled in accordance with the applicable purchase terms, checkout disclosures, and applicable law.

7.10 No Guarantee of Findings

Into The Bid does not guarantee that a Video Audit will identify an error, deficiency, revenue opportunity, or recommended change.

If no material issue is identified, the audit may document:

the areas reviewed;
the elements that appear to be working correctly;
relevant observations; and
opportunities worth monitoring.

The absence of a particular finding does not establish that the Service was not performed or that the Deliverable materially differed from its stated scope.

7.11 Implementation of Recommendations

Implementation is not included in a standard Video Audit unless expressly stated otherwise.

Into The Bid may separately agree to assist with implementation, subject to:

project scope;
technical feasibility;
pricing;
access requirements;
Customer cooperation; and
current availability.

Customer remains responsible for reviewing, testing, approving, and authorizing any implementation.

8. Customer Responsibilities

Customer agrees to:

provide complete, accurate, and timely information;
cooperate as reasonably required to perform the Services;
ensure that Customer Materials may lawfully be provided and used;
obtain any necessary internal, third-party, or regulatory authorization;
protect credentials and confidential information;
independently review recommendations before implementation;
test technical changes before production deployment;
maintain appropriate backups and recovery procedures;
comply with applicable laws and third-party agreements;
use the Services and Deliverables only for lawful business purposes; and
notify Into The Bid promptly of any relevant error in information provided by Customer.

Customer is responsible for decisions, actions, implementations, and business outcomes resulting from its use of the Services or Deliverables.

Customer must not rely on a Deliverable as a substitute for its own technical testing, professional judgment, legal review, or compliance assessment.

9. Orders, Fees, and Payment

9.1 Orders

The specific scope, price, payment conditions, and other commercial terms of a Service may be stated in an Order.

By completing an online checkout, Customer agrees to the Service description, price, currency, and other conditions displayed at the time of purchase.

Customer is responsible for reviewing all purchase information before submitting payment.

9.2 Fees

Fees are stated on the applicable purchase page, checkout page, invoice, proposal, or Order.

Unless otherwise stated:

prices are quoted in United States dollars;
fees are due at the time indicated during purchase or on the invoice;
fees do not include taxes, duties, bank charges, or currency-conversion charges; and
Customer is responsible for applicable taxes other than taxes imposed on Into The Bid’s net income.

9.3 Payment Processing

Into The Bid may use third-party payment processors, including Stripe, to process payments.

Payment processing may also be subject to the payment processor’s applicable terms and privacy practices.

Into The Bid does not directly receive or store complete payment card numbers or card security codes submitted through a third-party hosted checkout.

Customer authorizes Into The Bid and its payment processor to charge the selected payment method for the amount displayed at checkout or specified in the applicable Order.

9.4 Billing Information

Customer must provide complete and accurate billing information.

If Customer requires an invoice, purchase order, tax identifier, vendor registration, or other procurement documentation, Customer should request it before completing the purchase.

Customer’s internal procurement or approval process does not modify or delay payment obligations unless Into The Bid expressly agrees otherwise in writing.

9.5 Late Payments

For invoiced Services, overdue amounts may result in suspension or cancellation of the applicable Service.

To the extent permitted by applicable law, Into The Bid may recover reasonable collection costs associated with overdue amounts.

10. Cancellations, Refunds, and Payment Disputes

Cancellation and refund conditions, if any, are governed by:

the applicable purchase or checkout page;
the applicable Order;
applicable Service-Specific Terms; or
a separate written refund policy presented before purchase.

These General Terms do not independently promise a particular cancellation period, refund period, or unconditional right to a refund.

Nothing in these General Terms limits any right that cannot lawfully be waived.

Customer should contact Into The Bid promptly regarding any billing or service concern.

Customer agrees to make a good-faith effort to resolve a payment concern directly with Into The Bid before initiating a chargeback or payment dispute.

Fraudulent, abusive, duplicate, or knowingly inaccurate payment disputes may result in suspension of Services and recovery of reasonable costs incurred in responding to the dispute.

11. Confidentiality

“Confidential Information” means non-public business, technical, financial, commercial, security, pricing, product, or operational information disclosed by either party.

Each party agrees to:

use the other party’s Confidential Information only to perform or receive the Services;
protect it using at least reasonable care;
disclose it only to personnel, contractors, professional advisers, or service providers who reasonably need access and are subject to appropriate confidentiality obligations; and
not disclose it publicly without authorization.

Confidential Information does not include information that the receiving party can demonstrate:

was lawfully known without restriction before disclosure;
becomes public without breach of these General Terms;
is received lawfully from a third party without confidentiality restrictions; or
is independently developed without using the disclosing party’s Confidential Information.

A party may disclose Confidential Information when required by applicable law or valid legal process, provided that it gives notice when legally permitted.

Into The Bid will not publicly disclose or use Customer’s private audit, identity, logo, testimonial, confidential findings, or results as a case study without authorization.

12. Intellectual Property

12.1 Into The Bid Materials

Into The Bid and its licensors retain all rights, title, and interest in:

the Services;
websites and software;
methodologies and frameworks;
templates and audit formats;
code, scripts, wrappers, extensions, and tools;
processes and techniques;
documentation;
designs and visualizations;
know-how;
pre-existing materials; and
improvements and derivative works of those materials.

Except for the limited rights expressly granted in these General Terms or an Order, no intellectual property rights are transferred to Customer.

12.2 Customer Materials

Customer retains ownership of Customer Materials.

Customer grants Into The Bid a limited, non-exclusive license to access, use, reproduce, display, analyze, and process Customer Materials solely as reasonably necessary to:

provide the Services;
create the Deliverables;
administer the commercial relationship;
maintain security;
comply with applicable law; and
exercise rights or fulfill obligations under these General Terms.

Customer represents and warrants that it has all rights and permissions necessary to grant this license.

12.3 Deliverables

Subject to full payment, Customer receives a limited, non-exclusive, non-transferable license to use the Deliverables for its internal business purposes.

Customer may share a Deliverable internally with employees, contractors, affiliates, and professional advisers who reasonably need access.

Unless Into The Bid expressly authorizes otherwise in writing, Customer must not:

resell, sublicense, or commercially distribute a Deliverable;
publish an audit video or make it publicly accessible;
remove proprietary notices;
present Into The Bid’s work as Customer’s own;
use a Deliverable to develop, train, or market a competing product or service;
modify or excerpt a Deliverable in a misleading manner; or
use a Deliverable in a manner that infringes third-party rights.

The license to a Deliverable does not transfer ownership of Into The Bid’s pre-existing tools, methods, templates, processes, or know-how incorporated into that Deliverable.

12.4 Feedback

If Customer provides suggestions, ideas, or feedback regarding the Services, Customer grants Into The Bid a worldwide, perpetual, irrevocable, royalty-free license to use that feedback without restriction or compensation.

Into The Bid will not publicly identify Customer as the source of feedback without authorization.

13. Acceptable Use

Customer must not use the Services or Deliverables to:

violate applicable law or third-party rights;
engage in fraud, deception, harassment, discrimination, abuse, or harmful conduct;
introduce malware or malicious code;
compromise the security or availability of a system;
gain unauthorized access to accounts, websites, platforms, systems, or data;
reverse engineer, decompile, or attempt to discover protected source code, models, or internal logic, except where such restriction is prohibited by law;
circumvent security measures, technical controls, access restrictions, or usage limits;
scrape, systematically extract, or collect information from Into The Bid’s systems without written authorization;
create a competing service using Into The Bid’s Confidential Information or protected materials;
resell, sublicense, or redistribute a Service except as expressly authorized;
misrepresent the origin, scope, findings, or meaning of a Deliverable; or
use a Service to facilitate unlawful surveillance, unauthorized access, infringement, or malicious activity.

Into The Bid may suspend or terminate access if it reasonably believes Customer has violated this section or poses a legal, operational, security, ethical, or reputational risk.

14. Privacy and Data Protection

Into The Bid’s collection, use, disclosure, and protection of personal information are described in its Privacy Policy, which is incorporated into these General Terms by reference.

Each party is responsible for complying with the privacy and data protection laws applicable to its own activities.

Customer must not submit personal information that is unnecessary for the requested Service.

Where a separate Data Processing Addendum is required for a particular Service, that addendum applies according to its terms.

Customer acknowledges that certain third-party providers, including payment, hosting, authentication, communications, video, and infrastructure providers, may process information in connection with the Services under their own applicable terms and privacy notices.

15. Third-Party Services

The Services may rely on or interact with third-party services, including:

payment processors;
hosting and cloud providers;
content delivery and security providers;
advertising platforms;
analytics and monitoring systems;
video-hosting platforms;
dubbing or language-processing providers;
identity and access providers; and
business communications tools.

Into The Bid does not control and is not responsible for:

third-party service availability;
changes to third-party products, functionality, terms, or policies;
third-party outages, errors, security incidents, or discontinuation;
Customer’s agreement or relationship with a third party; or
information, content, services, decisions, or outputs provided by a third party.

Use of third-party services may be subject to separate terms and privacy policies.

16. No Professional Advice

Unless expressly stated in an Order, the Services and Deliverables do not constitute legal, tax, accounting, investment, financial, privacy, or regulatory advice.

Customer should obtain advice from appropriately qualified professionals regarding matters outside Into The Bid’s expressly agreed technical or commercial scope.

17. No Guarantee of Business Results

Advertising technology and programmatic monetization depend on factors outside Into The Bid’s control, including:

traffic quality and volume;
user geography;
market demand;
advertiser behavior;
browser and platform changes;
advertising partner policies;
privacy and consent configurations;
website performance;
Customer implementation;
auction dynamics;
third-party technologies; and
temporary or variable technical conditions.

Into The Bid does not guarantee:

increased revenue, eCPM, fill rate, traffic, profitability, or performance;
acceptance or continued approval by an SSP, exchange, platform, advertiser, or other partner;
identification of every technical issue;
elimination of errors, fraud, invalid traffic, or operational problems;
compatibility with every browser, device, platform, provider, or configuration; or
any particular commercial, technical, regulatory, or operational outcome.

Customer remains responsible for evaluating whether recommendations are appropriate for its business and technology.

18. Warranties and Disclaimers

THE SERVICES AND DELIVERABLES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INTO THE BID DISCLAIMS ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AVAILABILITY, AND ERROR-FREE OPERATION.

INTO THE BID DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, COMPLETE, CURRENT, OR FREE OF ERRORS.

CUSTOMER IS RESPONSIBLE FOR DETERMINING WHETHER A SERVICE OR RECOMMENDATION IS SUITABLE FOR ITS BUSINESS, TECHNOLOGY, LEGAL OBLIGATIONS, AND RISK TOLERANCE.

NOTHING IN THESE GENERAL TERMS EXCLUDES WARRANTIES OR RIGHTS THAT CANNOT LAWFULLY BE EXCLUDED.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INTO THE BID AND ITS AFFILIATES, MEMBERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR:

INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES;
LOSS OF REVENUE, PROFITS, BUSINESS, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES;
COSTS OF SUBSTITUTE SERVICES;
DAMAGES RESULTING FROM THIRD-PARTY SERVICES;
CUSTOMER’S IMPLEMENTATION OR USE OF A RECOMMENDATION;
CHANGES MADE TO A WEBSITE, PLATFORM, OR ADVERTISING CONFIGURATION;
UNAUTHORIZED ACCESS, SECURITY INCIDENTS, OR DATA LOSS OUTSIDE INTO THE BID’S REASONABLE CONTROL; OR
DECISIONS MADE IN RELIANCE ON A SERVICE OR DELIVERABLE.

UNLESS THE APPLICABLE SERVICE-SPECIFIC TERMS OR ORDER STATE OTHERWISE, INTO THE BID’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO A PAID SERVICE WILL NOT EXCEED THE LESSER OF:

THE AMOUNT PAID BY CUSTOMER TO INTO THE BID FOR THE APPLICABLE SERVICE DURING THE SIX MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
FIVE THOUSAND UNITED STATES DOLLARS.

FOR A ONE-TIME VIDEO AUDIT, INTO THE BID’S TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE AMOUNT PAID FOR THAT VIDEO AUDIT.

FOR A FREE, TRIAL, PREVIEW, OR EVALUATION SERVICE, INTO THE BID’S TOTAL LIABILITY WILL BE ZERO DOLLARS, OR ONE HUNDRED UNITED STATES DOLLARS IF A ZERO-DOLLAR LIMIT IS UNENFORCEABLE.

The limitations in this section apply regardless of the legal theory and even if a party was advised that damages were possible.

These limitations do not apply to liability that cannot lawfully be limited or excluded.

20. Indemnification

Customer will defend, indemnify, and hold harmless Into The Bid and its affiliates, members, directors, employees, contractors, and agents from third-party claims, damages, losses, liabilities, penalties, costs, and reasonable legal fees arising out of or relating to:

Customer Materials;
Customer’s use or implementation of a Service or Deliverable;
Customer’s violation of these General Terms, Service-Specific Terms, or an Order;
Customer’s violation of applicable law or third-party rights;
Customer’s unauthorized review or use of a third-party website, account, system, or information;
Customer’s failure to obtain required rights, permissions, notices, or consents;
Customer’s unlawful or unauthorized instructions; or
a misleading, unlawful, or unauthorized use or publication of a Deliverable.

Into The Bid will provide reasonable notice of an indemnified claim and reasonable cooperation at Customer’s expense.

Customer may not settle a claim in a manner that admits liability by Into The Bid, imposes obligations on Into The Bid, or restricts Into The Bid’s rights without prior written consent.

21. Suspension and Termination

Into The Bid may suspend, restrict, decline, or terminate a Service or Customer’s access if:

Customer breaches these General Terms, Service-Specific Terms, or an Order;
payment is overdue or disputed;
continued performance presents a legal, security, ethical, operational, or reputational risk;
Customer engages in abusive, fraudulent, deceptive, or unlawful conduct;
a third-party provider prevents continued delivery;
applicable law or a governmental request requires suspension;
Customer fails to provide information reasonably required to perform the Service; or
the applicable Service is modified or discontinued.

Customer may terminate a continuing Service according to the applicable Order or Service-Specific Terms.

Termination does not eliminate:

accrued payment obligations;
rights or liabilities arising before termination; or
provisions that by their nature should survive.

Sections concerning payment, confidentiality, intellectual property, disclaimers, limitation of liability, indemnification, disputes, and miscellaneous provisions survive termination.

22. Changes to Services and Terms

Into The Bid may update, modify, suspend, or discontinue a Service.

Any material commercial commitments relating to a paid Service are governed by the applicable purchase terms, Order, or Service-Specific Terms.

Into The Bid may update these General Terms by publishing a revised version and changing the “Last updated” date.

For ongoing Services, continued use after the effective date of revised General Terms constitutes acceptance of the revised terms.

The version of the General Terms accepted when a one-time Service is purchased will govern that purchase, except where:

the parties agree otherwise;
a change is required by applicable law; or
a change is reasonably necessary to address security, fraud, abuse, or technical integrity.

23. Dispute Resolution

Before filing a legal claim, each party agrees to attempt in good faith to resolve the dispute through written notice and reasonable negotiation.

The notice should describe:

the nature of the dispute;
the relevant transaction or Service;
the requested resolution; and
the sender’s contact information.

Nothing in this section prevents either party from seeking temporary, preliminary, or injunctive relief to protect intellectual property, Confidential Information, security, systems, or access controls.

To the extent permitted by applicable law, claims must be brought individually and not as part of a class, collective, consolidated, or representative action.

These General Terms do not require arbitration.

24. Governing Law and Venue

These General Terms and any dispute arising out of or relating to them are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles.

The state and federal courts located in Wyoming have exclusive jurisdiction and venue over any dispute, except where applicable law requires otherwise.

Each party consents to the personal jurisdiction of those courts.

25. Force Majeure

Neither party will be liable for delay or failure caused by circumstances beyond its reasonable control, including:

natural disasters;
war, terrorism, or civil unrest;
labor disputes;
government action;
internet or utility failures;
widespread cyberattacks;
failures of hosting, cloud, payment, advertising, or communications providers;
epidemics or public-health emergencies; or
other events that could not reasonably have been prevented.

This section does not excuse Customer’s obligation to pay amounts already due.

26. Notices

Into The Bid may provide notices through:

the email address associated with Customer’s account, inquiry, or purchase;
the applicable Service or dashboard;
an Order; or
publication on the relevant Into The Bid website.

Customer is responsible for maintaining accurate contact information.

Legal notices to Into The Bid must be sent to the contact information in Section 28.

27. Miscellaneous

27.1 Entire Agreement

These General Terms, the Privacy Policy, applicable Service-Specific Terms, purchase-page conditions, and any Order constitute the entire agreement between the parties regarding the relevant Services.

They replace prior or contemporaneous discussions, representations, or agreements concerning the same subject matter.

27.2 No Oral Modification

An Order may be modified only through a written agreement accepted by both parties.

Into The Bid may update online terms as described in Section 22.

27.3 Assignment

Customer may not assign or transfer these General Terms, an Order, or its rights to a Service without Into The Bid’s prior written consent.

Into The Bid may assign these General Terms or an Order to an affiliate or in connection with a merger, acquisition, reorganization, financing, or sale of all or substantially all relevant assets.

27.4 Independent Contractors

The parties are independent contractors.

These General Terms do not create a partnership, joint venture, franchise, employment, fiduciary, or agency relationship.

27.5 No Third-Party Beneficiaries

No third party has a right to enforce these General Terms unless expressly stated otherwise.

27.6 Severability

If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain effective.

27.7 No Waiver

Failure to enforce a provision is not a waiver of that provision or any other right.

27.8 Headings

Headings are provided for convenience and do not affect interpretation.

27.9 Electronic Records

The parties agree that electronic records, online purchases, emails, checkout records, and electronically accepted Orders may be used as evidence of the commercial relationship and acceptance of applicable terms.

27.10 Export and Sanctions Compliance

Customer must comply with applicable export-control and economic-sanctions laws.

Customer represents that it is not prohibited from receiving the Services under applicable sanctions or export restrictions.

27.11 Language

These General Terms are written in English.

Any translation is provided for convenience only. If there is a conflict between the English version and a translation, the English version controls, except where applicable law requires otherwise.

28. Contact

Into The Bid LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States

Email: [email protected]